1) Pop Up Blockers

Everyone agrees that advertising pop up windows on some websites can be irritating. However, they are also an important and essential technique for web developers, and they are used by our Interactive MiddlesexMap Software applications. If you have installed a "pop up blocker" program you may be blocking yourself from access to the Interactive MiddlesexMap. Popup blockers are integrated into newer browsers such as Netscape 7 and Internet Explorer 6 on Windows XP SP2.

How to Fix It:

The approach to use will depend on which pop up blocker program you are running:

• Most pop up blocker; programs will flash a special icon or put a special symbol on the taskbar when a web page attempts to open a pop up window.
• Frequently you are permitted to hold down the CTRL key when you mouse-click a hyperlink which will open a pop up window.
• Mozilla Firefox provides a checkbox under Tools / Options / Content.
• your program may permit you to enable pop ups for specific domains -- you need to enable them for www.county.middlesex.on.ca and www.london.ca

2) JavaScript Disabled

JavaScript is a programming or scripting language used by Web Developers to create interactive web pages.

Malicious web sites can sometimes use JavaScript to steal confidential information or load viruses onto your computer. The security features built into browsers normally block these exploits, but if users do not keep up-to-date with browser versions and patches they may be at risk. As a result, some Internet users disable JavaScript for all Internet sites in their browser.

However, like pop up windows, JavaScript "client side scripting" is an important and essential tool for web software developers, and it is used extensively by Interactive MiddlesexMap. You must enable JavaScript to be able to use this application.

How to Fix It:

If you are running Internet Explorer:

• Click Tools / Internet Options
• Click the Security Tab
• Examine your settings under the Internet globe icon
• Check the settings for "Active Scripting" -- you may find the radio button is set to Disable.
• Click the radio button to set Active Scripting to Prompt or Enable.
• If you wish to keep JavaScript disabled for most Internet sites you can add the following sites to your list of "Trusted Sites"
  • www.county.middlesex.on.ca 
  • www.london.ca

If you are running Netscape 7.x or Mozilla:

• Click Tools / Options / Content
• Click the checkbox "Enable JavaScript"

3) Incompatible Browsers

The web applications available on this website are tested with the following browser versions:

• Microsoft Internet Explorer 6.0 or higher
• Mozilla 2.0 or higher

These browsers are generally compatible with the international W3C standard.  MiddlesexMap is designed to operate on any browser which is W3C compatible.

As a result, these web applications will not function properly in older browsers such as Netscape 4.7. If you are running an older browser version, we strongly encourage you to upgrade to the latest version of your preferred browser. Similarly, you may encounter problems if you are running one of the emulation browsers such as Opera or Konqueror, which are not fully W3C compliant.

To update Internet Explorer, browse to http://www.microsoft.com/windows/internet-explorer/default.aspx

To update Netscape, browse to http://channels.netscape.com/ns/browsers/download.jsp

(4) Other Problems

If you would like to report any other problems, please send us a message at maps@county.middlesex.on.ca. Be sure to include the following information:

• the specific browser version you are running. To get the specific version, click Help / About Internet explorer, or Help / About Netscape
• your computer operating system (Windows XP, Linux, MacOS?)
• any helpful details about the problem